Delivery and Pick-Up Information
Welcome to Scouse Superstore! We are committed to providing you with a seamless shopping experience, whether you choose to have your order delivered right to your doorstep or prefer to pick it up at our store in Liverpool. Below, you'll find all the details you need regarding our delivery and pick-up options.
Delivery Across the UK
We are proud to offer nationwide delivery across the United Kingdom. No matter where you are located, you can enjoy the convenience of having your purchases delivered straight to your home or office. Our delivery service is reliable and efficient, ensuring that your items arrive safely and promptly.
Delivery Process:
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Order Confirmation: Once you place an order, you will receive a confirmation email detailing your purchase and the expected delivery timeframe.
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Processing Time: Orders are typically processed within 1-2 days. This includes preparing your items for shipment and dispatching them from our warehouse.
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Shipping Time: Depending on your location, delivery times may vary. Generally, you can expect your order to arrive within 3-5 business days after dispatch. We work with trusted courier partners to ensure timely and safe delivery.
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Tracking: You will receive a tracking number via email once your order has been shipped. This will allow you to monitor the progress of your delivery in real-time.
Delivery Costs:
- Standard Delivery: £5.99 for orders under £80.
- Free Delivery: On all orders over £80.
Pick-Up at Our Liverpool Store
If you’re in or around Liverpool, you have the option to pick up your order directly from our store. This is a convenient choice if you prefer to save on delivery fees or need your items sooner.
Store Pick-Up Details:
- Location: Our store is located at L4 5PW, Liverpool.
- Pick-Up Hours: Monday to Saturday, 9 AM - 9 PM.
- Processing Time: Orders placed before 3 PM can typically be ready for pick-up on the same day. Orders placed after 3 PM will be available for pick-up the next business day.
Pick-Up Process:
- Order Online: Select "Pick-Up" at checkout when placing your order online.
- Confirmation: You will receive an email when your order is ready for pick-up.
- Pick-Up: Visit our store at your convenience within our operating hours. Please bring a copy of your order confirmation and a valid ID for verification.
Additional Information
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Order Modifications: If you need to change your delivery or pick-up preferences after placing an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request.
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Returns: Items purchased online and picked up in-store are eligible for returns under our standard return policy. Please refer to our Returns and Exchanges page for more details.